Return and refunds Process
Return & Refunds
Currently we are not accepting returns but we do have a refund policy which entitles all our members to get refund. The refund shall only be entertained if the delivered product is not as per description and charge.
OnlineChootu subscription offers various payment mechanisms for the convenience of our customers. CashonDelivery is first, and we are going to add Credit Cards, Debit Cards, Wallets and UPI/BHIM soon, as your comfort is our first priority.
As a Buyer, You shall be entitled to claim a refund of the Transaction Price (as Your sole and exclusive remedy) in case You do not receive the Delivery within the time period agreed in the Transaction or within the time period as provided in the Policies, whichever is later. Such refund is time barred and in case you do not raise a refund claim using Website features within the stipulated time, You would be ineligible for a refund.
We deliver your orders with your trusted vendor before 9 AM at your doorstep. No doorbell disturbances, as your comfort is our first priority. We offer more than 1000 products for your daily morning requirements and we have designed this service to provide extreme convenience and comfort right at your doorstep, same time every day morning.
You agree to indemnify, defend and hold SSE and its subsidiaries, affiliates, officers, directors, agents and employees harmless from any claim or demand, made by any third party due to or arising out of your breach of the Conditions, this agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party. SSE’s failure to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches.
If any provisions of these Conditions are found to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect.